FAQ

Q1: Are you a factory or trading company?

We are a factory with self-supported import and export right. 

Q2: How can I trust on your company?

We are a fully registered manufacture and exporting company by China Export Registration Authorities. Moreover, our products have been using to a number of companies in China, including Truein Group, Cargill, Muyuan, Huanshan Group etc. The good faith, punctual, strict quality control and reasonable price, throughout is the pledge we to each customer.

Q3: Where is your factory located? How can I visit there?

Our factory is located in Yucheng City, Shandong Province, China.  About 1 hour away from Jinan Airport. All our clients are warmly welcomed to visit us!

Q4: How can I place an order from your website?

It is very easy.Once you find the implement you need on our website and place an inquiry against it, or, get to the inquiry section and leave us a message there with name, country and phone number, we will get in touch with you at the earliest. You can also e-mail us directly or join us on live chat for instantaneous answers.

Q5: How can I make the payment?

Payment is made via Telegraphic Transfer (T/T) through the bank against the proforma invoice.
30% as prepayment and the balance when the goods are ready for shipping.
Irrevocable L/C at sight could be also accepted.

Q6: What's the Payment terms?

FOB, the price of the implement without sea shipment costs.

CIF,  including the unit cost + marine insurance + Shipment charges to your destination port.

CFR, including the unit cost + Shipment charges to your destination port.

Q7: At which port do you usually ship the good?

We usually ship goods via Qingdao, Shanghai, Ningbo, Tianjin port of China.

Q8. How about the Warranty ? 

12 months warranty from the time of the goods arrive at destination.